Frequently Asked Questions
Everything you need to know about bringing AmeroHome into your living space.
What is the standard shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. Large furniture pieces are delivered via our specialized white-glove service and typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on your home decor and furniture?
Yes, all AmeroHome products come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Can I request fabric swatches before making a purchase?
Absolutely. We provide up to five complimentary fabric swatches for our upholstered collections to help you ensure the color and texture perfectly match your home's aesthetic.
Are your wood products sustainably sourced?
At AmeroHome, we are committed to sustainability. Over 80% of our wood furniture is crafted from FSC-certified timber or reclaimed materials to minimize our environmental footprint.
How can I track my delivery status?
Once your order departs our warehouse, you will receive an email with a tracking link. For large freight items, our delivery partner will contact you directly to schedule a specific delivery window.